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Extra Towels Delivered
Your request has been completed · 10:24 AM
Housekeeping In Progress
Estimated completion: 3:00 PM · 2:10 PM
Check-out Reminder
Mar 27 · Check-out by 12:00 PM · Yesterday
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Your Stay,
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Refined.
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Welcome
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Room
2104
Check-out
Mar 27
Nights Left
2
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Recent Activity
Service Requests
CONCIERGE
Room & Amenities
Extra Towels
Bath, hand, or face towels
Extra Water Bottles
Still or sparkling water
Ice Bucket
Ice delivered to your room
Room Service
Food & beverage 24hrs
Extra Pillows
Pillow menu available
Housekeeping
Room cleaning service
Turndown Service
Evening bed preparation
Do Not Disturb
Block housekeeping visits
Other Services
Laundry & Pressing
Pickup & delivery
Valet — Retrieve Car
~15 min preparation
Room Temperature
AC / heating adjustment
Wake-up Call
Set your preferred time
Iron & Ironing Board
Available upon request
Departure
Luggage Assistance
Luggage storage or porterage
Concierge
● AI POWERED
Hotel Information
The Lounge
Breakfast7:00 – 10:30 AM
Afternoon Tea2:00 – 5:00 PM
Dinner6:00 – 10:30 PM
BarUntil 1:00 AM
Pool & Fitness
Indoor Pool6:00 AM – 10:00 PM
Fitness Center24 Hours
Sauna7:00 AM – 10:00 PM
Spa & Wellness
Hours10:00 AM – 9:00 PM
ReservationVia Concierge
Floor24F
Valet Parking
Hours24 Hours
Retrieval Time~15 minutes
Request viaService Requests
General
Check-in3:00 PM
Check-out12:00 PM
Wi-Fi—
Front DeskDial #0
Address995-14 Daechi-dong
Dining
Restaurant
Room Service
In-Room Dining
Available 24 hours · Billed to your room
Order Food & Drinks
Menu via concierge
Breakfast in Room
Set delivery time
Facilities
Indoor Pool
6:00 AM – 10:00 PM · 25F
Fitness Center
24 Hours · 24F · Free access
Sauna
7:00 AM – 10:00 PM · 25F
Spa & Wellness
10:00 AM – 9:00 PM · Book via concierge
Tennis Court
7:00 AM – 9:00 PM · Outdoor
Valet
Retrieve My Car
~15 minutes preparation time
PICK-UP TIME
Now
+30 min
+1 hr
직접 입력
Request Car
Valet Info
Hours24 Hours
LocationB1 Parking Lobby
Retrieval~15 minutes
ContactDial #5
In-Room Guide
CONCIERGE
TV & Entertainment
Remote, channels, casting
1Samsung Smart TV — remote on bedside table
2Press HOME button for main menu
3Screen Mirroring: Settings → General → External Device Manager
4Netflix, YouTube pre-installed
Tip: HDMI port available behind the TV stand
Lighting & Curtains
Mood setting, blackout, sheers
1Bedside panel (right side) controls all room lighting
2ALL OFF button near door — turns everything off at once
3Curtains: motorized switch on wall beside window
4Sheer / Blackout — separate switches, both sides
Tip: "Good Night" preset dims all lights gradually
Climate Control
AC, heating, temperature
1Thermostat panel on the wall near entrance
2Recommended temperature: 20–23°C
3Fan speed: Auto / Low / Medium / High
4If uncomfortable, contact us via Requests
Tip: System takes ~5 minutes to reach set temperature
Bathroom & Amenities
Shower, bath, toiletries
1Rain shower + handheld — both controlled by same dial
2Turn dial left for shower, right for bath faucet
3Amenities: Le Labo Santal 33 (shampoo, conditioner, body wash)
4Extra toiletries available via Requests anytime
Tip: Heated towel rail switch is behind the bathroom door
Minibar
Complimentary & chargeable items
✓Complimentary — Water, coffee, tea, soft drinks
₩Chargeable — Alcohol, snacks, premium items
1Minibar located under the TV console
2Nespresso machine on desk — capsules complimentary
Tip: Additional items available via In-Room Dining (Requests)
Contacts & Emergency
Front desk, security, medical
#0Front Desk — 24 hours
#5Valet Parking
#6Room Service
119Emergency (Fire / Medical)
Tip: Or simply use the Concierge chat in this app
Online Check-in
CONCIERGE
Guest Information
FULL NAME
NATIONALITY
PASSPORT / ID NUMBER
DATE OF BIRTH
MOBILE NUMBER
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Settings
Language
🇰🇷 한국어
🇺🇸 English
🇯🇵 日本語
🇨🇳 中文
Theme
Dark Mode
Notification Sound
Bird chirp on new alerts
Wi-Fi
Hotel Guest Wi-Fi
No password required
Quick Dial
#0
Front Desk
#3
Room Service
#5
Valet
119
Emergency
Hotel Guest App · v1.0
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EXCLUSIVE OFFERS
SPA & WELLNESS
Signature Massage
60 min full-body relaxation
$120
Couples Spa Package
120 min massage + sauna + tea
$280
DINING
Romantic Dinner
Private table · 5-course menu · Wine pairing
$250
In-Room Breakfast
Continental or Asian set · Served 7-10 AM
$45
ROOM UPGRADE
Ocean View Upgrade
Switch to ocean-view room · Subject to availability
+$80/night
Suite Upgrade
Premium suite with living area
+$200/night
CONVENIENCE
Late Check-out
Extend your stay until 3:00 PM
$50
Airport Transfer
Private sedan to airport · Door-to-door
$65
Minibar Premium Pack
Curated selection of wines, snacks & spirits
$75
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Overall Experience
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CATEGORIES
Room & Cleanliness
Staff & Service
Dining
Facilities
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ADDITIONAL COMMENTS
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Share this link with your travel companion so they can use room services, chat with concierge, and explore nearby attractions.
COMPANION LINK
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COMPANION ACCESS
Service requests (towels, room service, etc.)
AI concierge chat
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Bill & Check-out
YOUR STAY SUMMARY
Stay Summary
Guest
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Room
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Nights
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CHARGES
Room Rate
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Service Fee (10%)
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VAT (10%)
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Total
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SERVICE REQUESTS
No additional charges
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Our team will assist with your departure. Luggage storage available upon request.