Last updated: May 1, 2026
We collect information you provide directly to us, including hotel information, manager account information, guest information entered by hotel staff, chat messages, and menu images.
We use collected information to provide and improve the Service, process payments via Paddle, send notifications, and respond to support requests.
All data is stored securely using Google Firebase (Firestore and Cloud Storage), compliant with GDPR and international data protection standards.
We do not sell your personal information. We share data only with Paddle (payment processing) and Google Firebase (storage/hosting), or when required by law.
Guest data is accessible only to that hotel's authorized staff. We do not access guest data for any purpose other than providing the Service.
We retain data for the duration of your subscription plus 30 days after cancellation. You may request deletion at any time.
We use HTTPS encryption, Firebase security rules, and password-protected staff access to protect your data.
You have the right to access, correct, or delete your personal data. Contact us at heaven130925@gmail.com.
For users in the Republic of Korea, we comply with the Personal Information Protection Act (PIPA). Data controller: heaven130925@gmail.com.
heaven130925@gmail.com